Refund & Cancellation Policy

Last updated: 28 October 2026

Our products are digital and you get access to them instantly after payment. We also offer a free preview (such as a free first chapter) so you can check the content and style before you buy. For these reasons, all sales are final and we do not offer refunds.

1. No refunds

Once a payment is successful and access to the product has been provided, the purchase cannot be refunded or exchanged, including for a change of mind or if you no longer need the product.

2. Payment problems

The only exceptions are payment errors, where we will make things right:

• Charged twice: if you were charged more than once for the same order, the extra payment will be refunded in full.
• Paid but no access: if your payment was debited but you did not get access, contact us and we will give you access. If we are unable to provide access, we will refund the payment in full.

3. Cancellations

Because access is provided instantly after payment, orders cannot be cancelled once they are placed.

4. How to report a payment problem

Email alphasapienofficial@gmail.com within 7 days of the payment with:

• the email address used for the purchase;
• your Razorpay payment ID (it is in your payment confirmation email);
• a short description of the problem.

We reply within 2 business days. Approved refunds for payment errors are made to the original payment method within 5–7 business days. Your bank may take a few extra days to show the amount.